Get in Touch With Us

Have a question about one of the poker sites we cover, spotted something that needs updating, or want to flag a concern? Here's how to reach us and what you can expect once you do.

Getting a Message to Us

Email is the best way to contact our team. We read every message that comes in and aim to reply within two business days. Send your note to [email protected].

A quick summary of what your message is about helps us route it to the right person and get back to you faster — whether that's a factual query, a correction, or something else entirely.

What We Can Help With

• Site reviews and rankings — Questions about how we assess real money poker sites, why a brand sits where it does, or requests for more detail on a specific operator's cash games, tournaments, or Spin & Go offerings.
• Bonus and promotion terms — If a welcome bonus, deposit match, or playthrough requirement mentioned on the site is unclear, ask us and we'll clarify what we've verified.
• Corrections — Licensing details, payment methods, and promotional terms change. If you've noticed something that looks out of date, tell us — accuracy matters more to us than speed.
• Content suggestions — If there's a payment method, poker format, or state-specific angle you'd like us to cover in more depth, we're open to hearing it.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, mention it in your message. We can point you toward support resources, including the National Problem Gambling Helpline at 1-800-GAMBLER.

A Note on How We're Funded

Some of the poker sites listed on this site are commercial partners, and we may earn a commission if you sign up through a link here. That relationship never decides our rankings — our ratings reflect our own review process, and commission has no bearing on where a brand appears. If you have questions about a specific listing or how a review was reached, ask us directly.

What Happens Once You Write In

A real person reads and replies to every message — we don't rely on automated responses to close out enquiries. Our target turnaround is two business days, though it can run longer during busier periods. If your enquiry needs more research, such as checking a site's current bonus terms or licensing status, we'll say so rather than guess.

Before You Reach Out — A Few Things Worth Knowing

If your question is about eligibility or account access with a specific poker room, we're not able to act on your behalf with that operator — you'll need to contact their support team directly, since we only publish independent research and reviews. We also can't verify or resolve individual deposit, withdrawal, or account disputes; those need to go through the site in question.

If you're comparing options and want more detail before you play, our reviews of trusted casino operators may also be useful background reading alongside anything we cover here.

Responsible Gambling

Real money poker carries genuine financial risk, and no strategy or bonus removes that. Online poker is intended for players 21 and older in most regulated US states (18+ in a few), and eligibility depends on your state's specific laws. If gambling has stopped being enjoyable, or you're finding it hard to stick to limits you've set for yourself, free and confidential support is available around the clock through 1-800-GAMBLER. Please don't hesitate to mention this in any message you send us, even if it's the only thing you want to talk about.

Thanks for taking the time to read this far. Whatever brought you to this page, we're glad to hear from you.